LocationSet directly on the beach, the hotel is approximately 10 kilometres from Playa del Carmen.FacilitiesThe property includes 48 villas/houses as well as 396 junior suites, 1046 suites, 974 single rooms and 516 double rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the resort include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include medical assistance, room service (for a fee), a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a fax machine.RoomsRooms are equipped with air conditioning and a fan. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.Sports/EntertainmentGuests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. A variety of activities are available at the resort, for example tennis, bocce, beach volleyball, volleyball, basketball and paddle tennis or, for a fee, golf and fishing. With water aerobics or, for a fee, water skiing, windsurfing, kitesurfing, jet skiing, motorboat rides, paddle boating, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling and diving available, fans of water sports have plenty of options to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and hydrotherapy treatments and, for an additional fee, a spa and massage treatments. Leisure facilities include a kids' club, live music, a dance club and a casino. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971MealsDining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.PaymentThe following credit cards are accepted: American Express, VISA and MasterCard.