LocationThe hotel is located in Tulum, nestled amongst the trees, overlooking the magical white sand coast of the stunning Caribbean.FacilitiesGuests can enjoy the pleasant ambience of one of the 4 villas/houses. The following room categories are also available: 99 rooms, including 9 single rooms. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hostel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. The grounds of the hostel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A fax machine is available for guests' business needs.RoomsAir conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a double bed. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. Equipped with a telephone and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hostel has family rooms and non-smoking rooms.Sports/EntertainmentThe indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, beach volleyball and fishing are available. A number of sports are available, including water sports such as kitesurfing and snorkelling. For a fee, guests can also enjoy windsurfing, sailing, catamaraning and diving. Sport and leisure facilities at the hostel include a gym and yoga. After a long day, guests can relax in the wellness area, which features a spa and a solarium. Massage treatments are among the facilities available for an extra fee. The hostel offers plenty of activities and entertainment options, including live music, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971MealsVarious dining options are available, including a restaurant with a smoking area, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Bed and breakfast is offered as a catering option.PaymentVISA is accepted as payment at the hostel.