LocationLocated in the residential area of Torviscas Alto, this apartment hotel lies close to the centre, 10 minutes' walk from Playa Fañabé and 10 minutes by bus to Playa de las Américas. A bathing bay is situated around 800 m from the hotel. The shopping centre Gran Sur, at only 50 m, offers a cinema, restaurants, bars and different shops.FacilitiesThe apartment hotel has 205 rooms and 188 apartments, which are located on 2 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.RoomsAir conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a double bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms and non-smoking rooms.Sports/EntertainmentThere are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols are available on the sun terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, volleyball, basketball, crazy golf and archery. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and squash. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. An entertainment programme and a kids' club are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971MealsDining facilities include a restaurant with air conditioning, a dining room, a bar and a pub. Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Staff are also happy to provide children's meals. The apartment hotel also offers snacks.PaymentThe following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.