LocationThis holiday complex is located directly beside the kilometre-long sandy Playa Punta Bete 14 km to the north of Playa del Carmen and 39 km from Cancún airport.FacilitiesGuests can enjoy the pleasant ambience of one of the 33 villas/houses. The following room categories are also available: 320 rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.RoomsRooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.Sports/EntertainmentOn hot days, guests can go for a refreshing dip in one of the 2 outdoor pools. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as tennis, bocce, beach volleyball, volleyball and basketball or, for a fee, golf, are offered at the hotel. Guests can take part in a comprehensive water sports programme, which includes windsurfing, sailing, catamaraning, kayaking and snorkelling, with jet skiing and diving available for a fee. Sport and leisure facilities at the hotel include a gym, table tennis and aerobics. There is a wellness area with a spa, a sauna, a beauty salon and a solarium and, for an additional fee, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971MealsDining facilities include a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Gluten-free meals and vegetarian dishes can be prepared on request.PaymentThe hotel accepts the following credit cards: American Express, VISA and MasterCard.