In addition to multilingual staff and tour/ticket assistance, Mystic Hotel features a garden and 24-hour room service. Guest parking is complimentary. The staff can arrange concierge services, tour assistance, translation services, and currency exchange. Additional amenities include a safe deposit box at the front desk and air conditioning in public areas. The front desk is open 24 hours a day.
Situated in Istanbul's Sultanahmet neighborhood, Mystic Hotel is close to Turkish and Islamic Art Museum, Hippodrome, and Blue Mosque. Also nearby are Grand Bazaar and Basilica Cistern.