The hotel is located directly on the famous Grand Canal, with incomparable views. It offers services for those with walking difficulties and is served by three lifts. Inside, the decor is elegant, with pastel colors, Venetian stucco and lamps in Murano glass. Among the amenities available there are wireless Internet access, breakfast room, restaurant "The Dome" with typical Venetian cuisine, an elegant café, terrace Top of the Carlton Sky Lounge & Restaurant with skyline views of Venice, equipped meeting room, free admission to Venice Casino, ticket service and babysitting.
The Carlton On The Grand Canal directly overlooks the Grand Canal, near the station Saint Lucia and the water bus stop "Ferrovia". The parking in Piazzale Roma is just a few minutes. Piazza San Marco is about 25 minutes walk from the hotel.